I have installed and am using Klarna Checkout (KCO) on our Magento 2 default development site.
However, I encountered an issue when trying to place an order. When clicking the “Pay Order” button, a popup appears with the message:
“Sorry, we weren’t able to approve this purchase. Please choose a different payment option.”
I checked the response for the request:
https://js.playground.kustom.co/kco/checkout/orders/59d77f3e-8957-10a8-9f1f-8331b4e148b1
It returned the following error:
"errors": {
"generic": [
"can_not_complete_order",
"invalid_pno"
]
}
I have checked the configuration and customer information but still couldn’t figure out the cause. Has anyone encountered a similar issue and found a solution?
